Shipping Policy

Thank you for shopping with us, we’re so glad you’re here. Below you’ll find the nuts and bolts of doing business with HereNow. For further questions please send an email to us at hello@herenowcbd.com.

SHIPPING:

HereNow  is not responsible for lost or stolen packages confirmed to be delivered to the shipping address provided at checkout. Upon inquiry, HereNow  will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.

Currently within the United States and Canada

First class USPS 3-5 business days in the United States.

USPS Priority Mail 3 Day

Local Delivery is available for 2 miles within the 90232 zip code or the following zip codes:

90066, 90230, 90231, 90232, 90233, 90292, 90291, 90401, 90402, 90403, 90404, 90405, 90406, 90407, 90408, 90409, 90410, 90411, 90034, 90064, 90035, 90067, 90212, 90056, 90210, 90211, 90016, 90025, 90024, 90094, 90048

All orders ship within 2-3 business days. As soon as the order ships, you’ll receive a shipment notification email with a tracking number.

Please note: Saturday and Sunday are not business days. The 2-3 day projected ship time will start on the following Monday.

We ship all orders via USPS.

Email us at orders@herenowcbd.com  your order number and tracking number if possible.

After a package has been marked as DELIVERED and the package can not be located, we require a 24-36 hour wait time to ensure USPS will not make another attempt for delivery.

If your order is shipping to an incorrect address, please attempt to intercept the package with USPS by visiting www.USPS.com or email orders@herenowcbd.com as soon as possible.

Once an order is placed, please review the order confirmation and email within 1 hour for any updates.

After a package has been marked as DELIVERED and the package can not be located, we require a 24-36 hour wait time to ensure USPS will not make another attempt for delivery.

If your order has been marked as DELIVERED by USPS and is nowhere to be found, please email orders@herenowcbd.com  as soon as possible.

Return Policy

If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 days of order. Please email orders@herenowcbd.com .

To be eligible for a return, your item must be unused and in the same condition in which it was received. It must also be in the original packaging.

To complete your return, we require a copy of our return authorization form.

A partial refund may be issued if the item is not in its original condition, is opened and/or used, is damaged or missing parts for reasons not due to our error. Any item that is returned past 30 days may qualify for a partial refund.

We do not offer refunds on sale or promotional items.

If your order is incorrect, please contact us below immediately at orders@herenowcbd.com.

Please email hello@herenowcbd.com

EXCHANGES: 

Only damaged goods are eligible for exchange. To be eligible for an exchange, you must email us within 3 days of receiving the product at hello@herenowcbd.com to alert us of the damage. All damaged products must be returned to us. Upon receipt of the damaged product, we will ship out a replacement.